Phone Number +91-8006061818
Email Address sales@gangametals.com

Privacy Policy

PRIVACY POLICY

Effective Date: 24 February 2026
Last Updated: 24 February 2026

This Privacy Policy describes how Ganga R Ispat Metals (“Company”, “we”, “our”, or “us”) collects, uses, processes, stores and protects personal data when you visit www.gangametals.com and its subdomains (the “Website”).

We are committed to protecting your privacy and complying with applicable data protection laws including:

  • Digital Personal Data Protection Act, 2023 (India)
  • Information Technology Act, 2000 & SPDI Rules
  • GDPR (for visitors from the European Economic Area where applicable)
  • Google and major browser privacy requirements

By using this Website, you consent to the practices described in this Policy.

1. DEFINITIONS

Personal Data
Any information that identifies or can identify an individual directly or indirectly.

Processing
Any operation performed on personal data including collection, storage, use, transfer or deletion.

User / Visitor
Any person who accesses or interacts with the Website.

Cookies
Small data files stored on your device to improve user experience and enable website functionality.

2. SCOPE OF THIS POLICY

This Policy applies to:

  • Website visitors
  • Business enquiries
  • Customers and prospects
  • Newsletter subscribers
  • Marketing communication recipients

This Policy applies only to our Website and not to third-party websites linked from it.

3. CATEGORIES OF DATA WE COLLECT

3.1 Information You Provide Voluntarily

When you interact with our Website, we may collect:

Identity Data

  • Full name
  • Company name
  • Job title / designation

Contact Data

  • Email address
  • Phone number
  • Address / country

Communication Data

  • Enquiry messages
  • Quote requests
  • Feedback and survey responses

You may choose not to provide personal data; however, some services may become unavailable.

3.2 Automatically Collected Data

When you visit our Website, we automatically collect technical data such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and navigation path
  • Time spent on pages
  • Referring URL
  • Approximate geographic location

This information helps us maintain security and improve performance.

3.3 Data from Cookies and Tracking Tools

We use cookies and similar technologies including:

  • Google Analytics
  • Browser local storage
  • Log files and web beacons

These tools collect aggregated, non-sensitive usage information.

4. PURPOSES OF PROCESSING

We process personal data for the following lawful purposes:

4.1 Website Operation & Security

  • Maintaining website functionality
  • Detecting fraud or cyber threats
  • Preventing misuse of services

4.2 Customer Communication

  • Responding to enquiries
  • Sending quotations or product details
  • Providing customer support

4.3 Business Operations

  • Internal record keeping
  • Business analytics and reporting
  • Improving products and services

4.4 Marketing Communications

With your consent, we may send:

  • Company updates
  • Product information
  • Promotional offers

You may opt-out anytime.

4.5 Legal & Regulatory Compliance

We may process data to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect legal rights

5. LEGAL BASIS FOR PROCESSING (GDPR USERS)

Where GDPR applies, we rely on:

  • Consent
  • Legitimate interest
  • Contractual necessity
  • Legal obligation

You may withdraw consent at any time.

6. COOKIES POLICY (BROWSER COMPLIANCE)

Our Website uses cookies required by Google Chrome, Safari, Firefox and other browsers.

Types of Cookies

Essential Cookies

Required for site security and functionality.

Performance & Analytics Cookies

Used to analyse traffic and user behaviour.

Functional Cookies

Remember user preferences.

Advertising Cookies

Enable remarketing and ad performance measurement.

You can manage cookies through your browser settings.
Disabling cookies may affect site functionality.

7. DATA SHARING & THIRD PARTIES

We may share data with trusted partners including:

  • Website hosting providers
  • Cloud service providers
  • Analytics providers (Google Analytics)
  • Email communication platforms
  • IT and cybersecurity vendors

We never sell personal data.

Data may be disclosed if legally required.

8. INTERNATIONAL DATA TRANSFERS

Data may be processed on servers located in India or other jurisdictions where service providers operate.
We ensure adequate safeguards for international data transfers.

9. DATA RETENTION

We retain personal data only as long as necessary for:

  • Providing services
  • Legal and regulatory obligations
  • Business and security purposes

Data is securely deleted or anonymised when no longer required.

10. DATA SECURITY MEASURES

We implement strong security controls including:

  • SSL encryption
  • Firewall protection
  • Secure hosting infrastructure
  • Access control policies
  • Regular monitoring and updates

No method of transmission over the Internet is completely secure.

11. YOUR PRIVACY RIGHTS

You may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

Requests can be made via email.

12. CHILDREN’S PRIVACY

Our Website is not intended for children under 13 years.
We do not knowingly collect data from minors.

13. THIRD-PARTY LINKS

We are not responsible for privacy practices of external websites linked from our Website.

14. POLICY UPDATES

We may update this Privacy Policy periodically.
Updates will be posted on this page.

15. CONTACT & GRIEVANCE OFFICER

For privacy queries, data requests, or complaints:

Company: Ganga R Ispat Metals
Email: info@gangametals.com
Website: www.gangametals.com

We will respond in accordance with applicable laws.

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